Return Policy

Return Policy
At Express Tax, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

• Returns are accepted within 30 days of purchase.
• Items must be unused, in the same condition that you received them, and in their original packaging.
• Proof of purchase is required for all returns.

Non-Returnable Items
Certain items are non-returnable, including:

• Digital products or downloadable items.
• Personalized or custom-made items.

Return Process

1. Contact our support team at +13232491455 or email us [Insert Email Address].
2. Provide your order details and reason for return.
3. Ship the item back to the address provided by our team.

Refunds

• Once we receive your item, we will inspect it and notify you of the status of your refund.
• Approved refunds will be processed within 5-7 business days to your original method of payment.

Exchanges

• If you received a defective or damaged item, please contact us to arrange an exchange.

Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).